AI chat technology specialist ON announces new retail partnerships, including Kut from the Kloth

ON, an AI chat platform used by brands in retail, sports, and media, has announced a slate of new retail partnerships.

New clients include Kut from the Kloth, a denim brand; Business & Pleasure Co., an outdoor and lifestyle brand; and n+Bikes, a specialist in the micromobility space. 

The ON platform addresses the bulk of inbound inquiries, offering an automated, AI chat experience that aims to accelerate speed-to-resolution through the shopping journey.

"We welcome these new retail and e-commerce partners into the ON family,” says Richard Cheng, President at ON.

“Our AI experiences empower brands to save time and increase revenue, while also providing personalised and engaging interactions with their customers.”

“As we broaden our reach, we are not just transforming the way AI is used by leading retail brands but redefining the standards of customer engagement across industries." 

“Partnering with ON marks a significant milestone for Kut from the Kloth as we look to redefine the digital shopping experience," says Steve Morales, Head of Growth at Kut from the Kloth.

“As I look to drive profitable growth and identify opportunities in the tech stack for efficiency, collaborating with ON is a crucial first step.”

“As a leader, I always look to partner with like-minded companies that are driving innovation. ON enables us to leverage the latest in AI chat technology, ensuring that every interaction our customers have with us online is personalised and engaging in real-time.”