Furniture Village pays tribute to Chief Information Officer Mike Broughton who passed away earlier this month

UK retailer Furniture Village has announced the passing of its Chief Information Officer, Mike Broughton. 

In a LinkedIn post, it said: “Mike passed away peacefully on Friday 5th April surrounded by his family.”

“As many of you will know, Mike was a larger than life character who brought a wealth of experience, talent and good humour to our board.”

“He was an inspirational leader and mentor who always made time for his colleagues and encouraged everyone to fulfil their potential with his endless capacity for warmth, empathy and positivity. More than anything, he was a true gentleman.”

It concluded: “He leaves behind a lasting legacy and will be hugely missed by all his FV family. Our heartfelt condolences go to the Broughton family at this very sad time.”

Broughton worked at Furniture Village for just over six years.

His CV also included stints at Asda (as Senior Director IS), William Hill (as Chief Information Officer), and Barclays Bank (as Change Director).

Responding to Furniture Village’s LinkedIn post, Emma Newman, Head of Client Success at 2023 RTIH Innovation Awards winner, Red Ant, said: “Devastated for his and the Furniture Village family and the Red Ant team who will miss Mike and his amazing ability to bring us all on the journey of his vision.”

“I personally will really miss his advice and hilarious stories. Thank you Mike for the last few years working together and calming my nerves last year before our talk together at Retail Technology Show.”

Whilst Wendy Jannaway, Project Consultant at Swan Retail, commented: “So shocked to hear this news.”

“We always joked in our meetings about when he would retire and I’m sad he didn’t get to live out those years. Always a pleasure working with Mike. My thoughts are with his family and everyone at FV.”

2022 RTIH Innovation Awards

Furniture Village made the Omnichannel Retail shortlist at the 2022 RTIH Innovation Awards for its work with Red Ant

The pair partnered to create an endless aisle and clienteling solution, allowing customers to browse and shop across multiple channels.

Its solution enhances the customer’s journey across multiple channels - in-store, on the website, or live chatting with an agent. Red Ant integrated current data and systems into its RetailOS platform, to create a personalised omnichannel experience.