Asda wraps roll-out of online groceries picking solution Store Assist as retailer works on new digital landscape

Asda has completed the roll-out of its new online groceries picking solution, Store Assist, across its estate.

In a LinkedIn post, Kevin Besford, Senior Director - Retail Future, Asda, said: “This achievement reflects brilliant collaboration across the Retail, Tech, E-commerce and the Online Store Assist teams.”

“Thank you for your dedication and hard work! Their expertise has been instrumental as we continue to shape our brand new Asda digital landscape.”

He added: “I want to express my sincere thanks to all our store colleagues who worked tirelessly during this period of change, serving our customers with unwavering commitment. Thanks to everyone involved in the Asda Store Assist programme, a massive cross-functional effort covering 534 stores.”

Besford noted the following key achievements:

534 business readiness visits

30 retail engagement sessions

Over 10,000 devices updated

21 individual deployments, peaking at 125 stores per week

Over 26,000 colleagues newly trained

Store mapping accuracy of 99.4%

NCR

Asda also recently completed the roll-out of new NCR Point of Sale (PoS) software across its store estate.

Besford said: “A huge thank you to everyone involved in this extremely ambitious project.”

He added: “This commitment is driving us forward as we continue to build our brand new Asda digital landscape. An even bigger thank you to all our store colleagues who’ve continued to work extremely hard in serving our customers through this time of change.”

“A massive well done to everyone involved in the Asda front end programme, a massive cross functional effort to mobilise across 612 stores.”

The project included 16,674 checkouts, 6,211 physical installs, 27,888 scan and go devices updated, with deployment peaking at 42 stores per week, and over 30,000 colleagues newly trained.

Besford concluded: “An amazing collaboration across the Retail, Tech and NCR teams to get this done.”