Retail technology veteran and former Ulta Beauty CIO Diane Randolph connects with WorkJam

WorkJam, a digital frontline workplace, has announced the appointment of Diane Randolph, the former Chief Information Officer (CIO) at Ulta Beauty, to the company’s board of directors.

Randolph held the CIO role from 2014 to 2020. During her tenure, she played a pivotal role in Ulta’s rapid growth and digital transformation, leading major advancements in mobile commerce, omnichannel distribution, and in-store technology solutions.

Prior to that, she was CIO at Reitmans Canada, where she spearheaded the company’s first e-commerce and supply chain initiatives. She has also served on the executive committee of the National Retail Federation CIO Council.

Randolph also serves on the boards of Dollar Tree, Shoe Carnival, XCCommerce, and Flexe, contributing her expertise in retail technology, cybersecurity, and enterprise risk management.

“As organisations continue to navigate the evolving labor landscapes and look to drive efficiency, Diane’s expertise in digital transformation and workforce technology will be invaluable to WorkJam,” says Steven Kramer, CEO at WorkJam.

“Her proven track record in driving technology and business process innovation at high-growth organisations will play a significant role as we continue to expand our impact, helping businesses optimise their frontline workforce and unlock new levels of productivity and engagement. We are excited to welcome Diane to the team."

“I’m thrilled to join WorkJam’s board of directors at such a pivotal time for the company and the frontline workforce,” says Randolph. “WorkJam is transforming how businesses connect, empower, and engage their employees, and I look forward to contributing my experience in digital transformation and operational leadership to help drive continued growth.”

2025 RTIH INNOVATION AWARDS

Digital transformation will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in March, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.