Omnichannel retailer PetSmart connects with Canadian on-demand delivery platform Skip

Omnichannel pet retailer, PetSmart, has announced a partnership with delivery network Skip. Canadians can now order over 15,000 PetSmart products directly on the latter’s platform, ranging from premium food and litter to toys and accessories.

Skip's latest ad spot features actor Jon Hamm wandering through a store, jokingly telling another shopper he "shoulda skipped it" after seeing him struggle with a large bag of pet food.

"Partnering with PetSmart is a big move in our mission to become Canadians' go to destination for everyday convenience," says Paul Sudarsan, VP of Retail and New Verticals at Skip. "We're creating a retail experience where getting what you need, whether it's dinner, groceries, or dog food, is fast, easy, and hassle free. Now Canadians can sit and stay, while we handle the fetching."

Skip summer freebies are here! ☀️ nothin’ beats free menu items from your faves ‘til July 20. 😎 pic.twitter.com/gPEbLCC5Cg

— Skip (@SkipCanada) June 9, 2025

2025 RTIH INNOVATION AWARDS

On-demand delivery will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.