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Retail Technology Innovation Hub
Retail Technology Innovation Hub

RTIH: YOUR ONE STOP SHOP FOR ALL THE RETAIL TECHNOLOGY NEWS AND VIEWS THAT MATTER

eCommerce Expo
Shoptalk Europe 2026
Including RTS 2025, Texbase, EE, and OnBuy: our biggest retail technology articles on LinkedIn
Including RTS 2025, Texbase, EE, and OnBuy: our biggest retail technology articles on LinkedIn

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Social mediaStaff WriterDecember 12, 2024LinkedIn, Social media, Retail technology, Trevor Sumner, i-Genie, M&S, Archie Norman, RTS 2025, 2024 RTIH Innovation Awards, Texbase, Donny Askin, Primark, EE, Walmart Chile, Shopic, OnBuy, Viking Outdoor Footwear, Kezzler, Kueski, Andreas WaldmannComment
UK retailer Marks and Spencer expands First Insight tie up to include entire clothing and home business
UK retailer Marks and Spencer expands First Insight tie up to include entire clothing and home business

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Customer engagementStaff WriterDecember 12, 2024M&S, Marks and Spencer, First Insight, Customer engagement, 2024 RTIH Innovation AwardsComment
The evolution of sports technology
The evolution of sports technology

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SportsStaff WriterDecember 12, 2024Sports, Sports technology, Hospitality and leisure, TechnologyComment
Wix releases AI feature enabling businesses to engage with their customers online even when they're unavailable
Wix releases AI feature enabling businesses to engage with their customers online even when they're unavailable

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AIStaff WriterDecember 11, 2024Wix, Online retail, Chatbots, AI, 2024 RTIH Innovation Awards, E-commerce, Customer serviceComment
Self-checkout failures: Vista Technology Support boss James Pepper talks poor Pull&Bear physical retail experience
Self-checkout failures: Vista Technology Support boss James Pepper talks poor Pull&Bear physical retail experience

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StoresStaff WriterDecember 11, 2024James Pepper, Vista Technology Support, Stores, Pull&Bear, Pull & Bear, Retail technology, RTIH secret shopper, Payments, RFID, Self-checkoutsComment
Lily Sarafan onboard with Serve Robotics as it expands market presence and shapes future of delivery and automation
Lily Sarafan onboard with Serve Robotics as it expands market presence and shapes future of delivery and automation

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AppointmentsStaff WriterDecember 11, 2024Serve Robotics, Appointments, Lily Sarafan, Wing, 2024 RTIH Innovation Awards, Robots, DronesComment
MishiPay self-checkout solution enables Maple Leaf Sports & Entertainment to boost fan experience at Scotiabank Arena
MishiPay self-checkout solution enables Maple Leaf Sports & Entertainment to boost fan experience at Scotiabank Arena

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PaymentsStaff WriterDecember 11, 2024MishiPay, Maple Leaf Sports & Entertainment, RFID, Self-checkouts, Payments, 2024 RTIH Innovation Awards, Stores, Scotiabank ArenaComment
Coca-Cola taps Ocean Outdoors technology as it presents virtual snow globes in immersive AI DOOH experience
Coca-Cola taps Ocean Outdoors technology as it presents virtual snow globes in immersive AI DOOH experience

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Immersive experiencesStaff WriterDecember 11, 2024Coca-Cola, Ocean Outdoor, Immersive experiences, DOOH, Christmas, 2024 RTIH Innovation Awards, AI, Piccadilly Lights, London, 3DComment
Tink: conscious consumerism on the rise as budget and sustainability drive peak season shopping behaviours
Tink: conscious consumerism on the rise as budget and sustainability drive peak season shopping behaviours

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ChristmasStaff WriterDecember 11, 2024Tink, Christmas, Christmas 2024, Research, Cost of living crisis, sustainability, Payments, 2024 RTIH Innovation Awards, Conscious consumerismComment
John Lewis sleighs the competition with its Christmas 2024 advert, Asda and Marks and Spencer also performing well
John Lewis sleighs the competition with its Christmas 2024 advert, Asda and Marks and Spencer also performing well

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ChristmasStaff WriterDecember 11, 2024Quantcast, AdTech, John Lewis, Asda, M&S, Christmas, Christmas 2024, Christmas adsComment
Norway's Viking Outdoor Footwear embraces digital product passports requirement with Kezzler partnership
Norway's Viking Outdoor Footwear embraces digital product passports requirement with Kezzler partnership

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DPPsStaff WriterDecember 11, 2024Kezzler, Viking Outdoor Footwear, Trimco Group, DPPs, Digital Product Passports, Sustainable retail, Traceability, Customer engagementComment
Latin American buy now pay later specialist Kueski brings in Andreas Waldmann as its first ever Chief Marketing Officer
Latin American buy now pay later specialist Kueski brings in Andreas Waldmann as its first ever Chief Marketing Officer

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AppointmentsStaff WriterDecember 11, 2024Kueski, BNPL, Buy now pay later, Appointments, Latn America, Mexico, Andreas Waldmann, CMOs, 2024 RTIH Innovation Awards, Payments, FinTechComment
Uber Direct partners with retail technology firm Grozeo on fast delivery options for small and medium sized retailers
Uber Direct partners with retail technology firm Grozeo on fast delivery options for small and medium sized retailers

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Rapid deliveryStaff WriterDecember 11, 2024Uber Direct, Grozeo, Rapid delivery, 2024 RTIH Innovation Awards, Uber, Uber EatsComment
Anna Kistner and the method behind smarter luxury buying
Anna Kistner and the method behind smarter luxury buying

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Retail analyticsStaff WriterDecember 11, 2024Anna Kistner, Luxury retail, Analytics, ProfileComment
Marks and Spencer Chairman Archie Norman set to headline Retail Technology Show 2025 conference
Marks and Spencer Chairman Archie Norman set to headline Retail Technology Show 2025 conference

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EventsStaff WriterDecember 10, 2024RTS 2025, Retail Technology Show, M&S, Archie Norman, Marks and Spencer, Kate Hardcastle, RTIH magazine, Conferences, EventsComment
Digital experience veteran and Amplience co-founder James Brooke joins Mapp as its new Chief Executive Officer
Digital experience veteran and Amplience co-founder James Brooke joins Mapp as its new Chief Executive Officer

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AppointmentsStaff WriterDecember 10, 20242024 RTIH Innovation Awards, Mapp, MarTech, CEOs, Appointments, Amplience, James BrookeComment
Focus on inclusivity as British restaurant chain wagamama boosts talent attraction process with inploi technology
Focus on inclusivity as British restaurant chain wagamama boosts talent attraction process with inploi technology

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RecruitmentStaff WriterDecember 10, 2024wagamama, inploi, Inclusion, Recruitment, Employees, 2024 RTIH Innovation AwardsComment
Mirakl strengthens position in retail media space as it announces acquisition of AI powered AdTech company Adspert
Mirakl strengthens position in retail media space as it announces acquisition of AI powered AdTech company Adspert

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AcquisitionsStaff WriterDecember 10, 2024Mirakl, AdTech, Adspert, Acquisitions, 2024 RTIH Innovation Awards, Retail mediaComment
PwC research flags boost for UK retailers with consumers set to spend £22.7 billion on festive gifts and celebrations
PwC research flags boost for UK retailers with consumers set to spend £22.7 billion on festive gifts and celebrations

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ChristmasStaff WriterDecember 10, 2024PwC, Research, Christmas, Christmas 2024, UK, Stores, Online retail, Omnichannel retail, Click and Collect, Supermarkets, Fashion, Electrical retailers, Black FridayComment
New Ikea Kreativ experience goes live with focus on personalised and authentic spaces that support better sleep
New Ikea Kreativ experience goes live with focus on personalised and authentic spaces that support better sleep

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Ai and 3DStaff WriterDecember 10, 2024Ikea Kreativ, 3D technology, Ikea, AI, Personaisation, 2024 RTIH Innovation Awards, AI and 3DComment
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2026 RTIH Innovation Awards

2026 EVENTS

Featured
2026 RTIH Innovation Awards
Feb 27
Feb 27, 2026 – Nov 4, 2026
2026 RTIH Innovation Awards
Feb 27, 2026 – Nov 4, 2026
Feb 27, 2026 – Nov 4, 2026
Food & Drink Trends & Innovations Conference
May 12
May 12, 2026
Food & Drink Trends & Innovations Conference
May 12, 2026
May 12, 2026
Retail Technology Expo 2026
May 26
May 26, 2026 – May 27, 2026
Retail Technology Expo 2026
May 26, 2026 – May 27, 2026
May 26, 2026 – May 27, 2026
Shoptalk Europe 2026
Jun 9
Jun 9, 2026 – Jun 11, 2026
Shoptalk Europe 2026
Jun 9, 2026 – Jun 11, 2026
Jun 9, 2026 – Jun 11, 2026
RTIH AI in Retail Awards
Jul 6
Jul 6, 2026 – Feb 11, 2027
RTIH AI in Retail Awards
Jul 6, 2026 – Feb 11, 2027
Jul 6, 2026 – Feb 11, 2027
NRF 2026: Retail's Big Show Europe
Sep 15
Sep 15, 2026 – Sep 17, 2026
NRF 2026: Retail's Big Show Europe
Sep 15, 2026 – Sep 17, 2026
Sep 15, 2026 – Sep 17, 2026

TRENDING: AI

Featured
Diesel owner OTB Group and Google Cloud partner on AI powered personalised shopping experiences
AI
Diesel owner OTB Group and Google Cloud partner on AI powered personalised shopping experiences
AI

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AI
Alibaba overhauls CoCreate Pitch startup competition for 2026 with a focus on AI innovation
AI
Alibaba overhauls CoCreate Pitch startup competition for 2026 with a focus on AI innovation
AI

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AI
Sopra Steria research flags the rise of agentic commerce within European online retail space
AI
Sopra Steria research flags the rise of agentic commerce within European online retail space
AI

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AI
Woolworths, Coles and other Aussie retailers take AI search fight to Amazon, Jaywing analysis shows
AI
Woolworths, Coles and other Aussie retailers take AI search fight to Amazon, Jaywing analysis shows
AI

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AI
Rithum research: Gen Z shoppers act on AI recommendations without third party verification
AI
Rithum research: Gen Z shoppers act on AI recommendations without third party verification
AI

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AI
Papa Johns lays claim to industry first with launch of Lou AI digital pizza assistant via Google Cloud
AI
Papa Johns lays claim to industry first with launch of Lou AI digital pizza assistant via Google Cloud
AI

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AI

TRENDING: AUTOMATION

Featured
Delivery Hero launches Herogen autonomous software delivery agent as part of firm's everyday app push
Automation
Delivery Hero launches Herogen autonomous software delivery agent as part of firm's everyday app push
Automation

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Automation
Two thumbs up for Zebra Technologies tech powered Lowe's automated paint buying solution
Automation
Two thumbs up for Zebra Technologies tech powered Lowe's automated paint buying solution
Automation

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Automation
French robotics unicorn Exotec announces multi-site Skyfleet deal with sports retailer Decathlon
Automation
French robotics unicorn Exotec announces multi-site Skyfleet deal with sports retailer Decathlon
Automation

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Automation
Circa Resort & Casino and VenHub Global team on first of its kind autonomous store deployment
Automation
Circa Resort & Casino and VenHub Global team on first of its kind autonomous store deployment
Automation

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Automation
Kroger has no time to waste as it inks automated micro-fulfillment solution deal with Fulfil
Automation
Kroger has no time to waste as it inks automated micro-fulfillment solution deal with Fulfil
Automation

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Automation
Swedish sports retailer Stadium taps Exotec Skypod robotics system at Norrköping warehouse
Automation
Swedish sports retailer Stadium taps Exotec Skypod robotics system at Norrköping warehouse
Automation

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Automation

TRENDING: RTS 2026

Featured
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026
Retail Technology Show hits London ExCeL in April and delivers event's biggest ever innovation showcase
RTS 2026

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RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026
RTS 2026 conference review: agentic commerce changing the rules of the game amid retailer transformations
RTS 2026

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RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026
Retail Technology Show 2026 conference review: Tesco Lab's Ross Arnone discusses ideation and delivery
RTS 2026

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RTS 2026
RTS 2026 conference review: shift to AI aids efficiency and CX, say New Look, Aroma Zone, Fortnum & Mason
RTS 2026
RTS 2026 conference review: shift to AI aids efficiency and CX, say New Look, Aroma Zone, Fortnum & Mason
RTS 2026

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RTS 2026
RTS 2026 conference review: CPTO job title reflects the centrality of technology in modern retail space
RTS 2026
RTS 2026 conference review: CPTO job title reflects the centrality of technology in modern retail space
RTS 2026

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RTS 2026
RTS 2026: focus on leadership in uncertain times amid technology, economic and resiliency challenges
RTS 2026
RTS 2026: focus on leadership in uncertain times amid technology, economic and resiliency challenges
RTS 2026

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RTS 2026

TRENDING: RTIH INNOVATION AWARDS

Featured
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
Warner Bros. Senior Director Christiana Hawes joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards
The Retail Tea Break podcast host Melissa Moore joins 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards
RTIH retail technology innovation awards return for 2026, deadline for submissions is 2nd October
RTIH Awards

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RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards
Walmart's Prabhat Johl added to 2026 RTIH Innovation Awards judging panel
RTIH Awards

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RTIH Awards
Call for entries: RTIH's industry leading retail tech innovation awards opens for submissions
RTIH Awards
Call for entries: RTIH's industry leading retail tech innovation awards opens for submissions
RTIH Awards

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RTIH Awards
2026 RTIH Innovation Awards winners to be announced at event in London on 4th November
RTIH Awards
2026 RTIH Innovation Awards winners to be announced at event in London on 4th November
RTIH Awards

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RTIH Awards

TRENDING: RETAIL MEDIA

Featured
US grocery retailer Stater Bros. Markets connects with In-Store Marketplace for in-store retail media launch 
Retail media
US grocery retailer Stater Bros. Markets connects with In-Store Marketplace for in-store retail media launch 
Retail media

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Retail media
Kevel, Dollar General, and The Trade Desk tie up lays claim to first of its kind retail media solution
Retail media
Kevel, Dollar General, and The Trade Desk tie up lays claim to first of its kind retail media solution
Retail media

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Retail media
MediaMarktSaturn expands store retail media offering to eight European markets with One Tech Group
Retail media
MediaMarktSaturn expands store retail media offering to eight European markets with One Tech Group
Retail media

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Retail media
Australian retailer JB Hi-Fi taps Broadsign technology to build and scale its in-store retail media network
Retail media
Australian retailer JB Hi-Fi taps Broadsign technology to build and scale its in-store retail media network
Retail media

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Retail media
Henkel enlists WPP Media on launch of full-funnel commerce strategy for company's Bloo brand
Retail media
Henkel enlists WPP Media on launch of full-funnel commerce strategy for company's Bloo brand
Retail media

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Retail media
Diageo and PepsiCo test Tesco video formats spanning homepage and in-aisle environments
Retail media
Diageo and PepsiCo test Tesco video formats spanning homepage and in-aisle environments
Retail media

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Retail media

TRENDING: RFID

Featured
JD Sports Fashion's Dan McGrath: many retailers are looking at RFID technology through the wrongs lens
RFID
JD Sports Fashion's Dan McGrath: many retailers are looking at RFID technology through the wrongs lens
RFID

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RFID
Perry Ellis boosts post-picking validation at US distribution centre using RAIN RFID solution
RFID
Perry Ellis boosts post-picking validation at US distribution centre using RAIN RFID solution
RFID

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RFID
Anna Marie Blackburn takes her love for RFID to the next level as she makes jump to Nedap Retail
RFID
Anna Marie Blackburn takes her love for RFID to the next level as she makes jump to Nedap Retail
RFID

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RFID
JD Sports inks multi-year global ItemOptix RFID technology deal with Checkpoint Systems
RFID
JD Sports inks multi-year global ItemOptix RFID technology deal with Checkpoint Systems
RFID

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RFID
JD Sports Fashion and Checkpoint Systems tackle challenges using RFID inventory management
RFID
JD Sports Fashion and Checkpoint Systems tackle challenges using RFID inventory management
RFID

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RFID
Christmas comes early as Asda pilots Zebra Technologies TC53E RFID device in first store
RFID
Christmas comes early as Asda pilots Zebra Technologies TC53E RFID device in first store
RFID

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RFID

TRENDING: STORES

Featured
VenHub flags progress since Nasdaq debut including smart store deployments and tech enhancements
Stores
VenHub flags progress since Nasdaq debut including smart store deployments and tech enhancements
Stores

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Stores
Self-scanning solution Lidl & Go now available in seven UK stores following friends and family pilot
Stores
Self-scanning solution Lidl & Go now available in seven UK stores following friends and family pilot
Stores

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Stores
East of England Co-op reflects on 2025 including first fully cashless store launch at Ipswich train station
Stores
East of England Co-op reflects on 2025 including first fully cashless store launch at Ipswich train station
Stores

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Stores
Virgin Media O2 opens doors to new 1,900 sqft experiential store located at Liverpool ONE shopping centre
Stores
Virgin Media O2 opens doors to new 1,900 sqft experiential store located at Liverpool ONE shopping centre
Stores

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Stores
Ikea China announces expansion in eastern Beijing as retail giant opens doors to first small store
Stores
Ikea China announces expansion in eastern Beijing as retail giant opens doors to first small store
Stores

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Stores
Lekkerland switches on self-checkouts centric Rewe To Go store at new Frankfurt Airport terminal
Stores
Lekkerland switches on self-checkouts centric Rewe To Go store at new Frankfurt Airport terminal
Stores

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Stores

TRENDING: APPOINTMENTS

Featured
McDonald's veteran Will Mason takes on Senior Vice President, Analytics and Insights role at Dairy Queen
Appointments
McDonald's veteran Will Mason takes on Senior Vice President, Analytics and Insights role at Dairy Queen
Appointments

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Appointments
Signicat brings in Emma Bauer as Global Chief Product Officer to scale cross-border identity platform
Appointments
Signicat brings in Emma Bauer as Global Chief Product Officer to scale cross-border identity platform
Appointments

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Appointments
X (formerly Twitter) veteran Greg Owens joins Pinterest as Vice President of International
Appointments
X (formerly Twitter) veteran Greg Owens joins Pinterest as Vice President of International
Appointments

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Appointments
QSR operations veteran Rob Honey takes of Head of Technology - Canada role at The Wendy's Company
Appointments
QSR operations veteran Rob Honey takes of Head of Technology - Canada role at The Wendy's Company
Appointments

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Appointments
Former Boots UK and bp exec Iona Blake joins Marks and Spencer as Head of Security and Fraud
Appointments
Former Boots UK and bp exec Iona Blake joins Marks and Spencer as Head of Security and Fraud
Appointments

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Appointments
Mustafa Husain takes on SVP and Chief Information Officer role at fast food giant McDonald’s USA
Appointments
Mustafa Husain takes on SVP and Chief Information Officer role at fast food giant McDonald’s USA
Appointments

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Appointments

TRENDING: FUNDING NEWS

Featured
Including Profitmind and Croissant: 12 retail technology funding rounds you need to know about
Funding news
Including Profitmind and Croissant: 12 retail technology funding rounds you need to know about
Funding news

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Funding news
Grocery technology startup Vori secures $22 million Series B for autonomous supermarkets push
Funding news
Grocery technology startup Vori secures $22 million Series B for autonomous supermarkets push
Funding news

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Funding news
DTC platform ZyG announces blockbuster $60 million Series A funding round led by Accel
Funding news
DTC platform ZyG announces blockbuster $60 million Series A funding round led by Accel
Funding news

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Funding news
Agentic commerce specialist ReFiBuy raises $13.6 million seed round led by NewRoad Capital Partners
Funding news
Agentic commerce specialist ReFiBuy raises $13.6 million seed round led by NewRoad Capital Partners
Funding news

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Funding news
Agentic supply chains specialist Corvera lands £3 million in seed funding to scale its platform
Funding news
Agentic supply chains specialist Corvera lands £3 million in seed funding to scale its platform
Funding news

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Funding news
MarTech firm Hightouch bags $2.75 billion valuation as it secures $150 million in Series D funding
Funding news
MarTech firm Hightouch bags $2.75 billion valuation as it secures $150 million in Series D funding
Funding news

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Funding news
2026 RTIH Innovation Awards
Shoptalk Europe 2026
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