Causing a stir on social media: RTIH’s biggest retail technology articles on LinkedIn right now
We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. These are the articles that are currently on their radars, including Retail Technology Show 2023, Carrefour, Pricer, Autonomo, CircularX, Red Ant, and Archive.
Drum roll, please. RTIH publishes its 2023 Top 100 Retail Technology Influencers List
The latest edition of the RTIH Top 100 Retail Technology Influencers List has arrived!
Here are the people who made a splash in 2022 and are set for a barnstorming 2023.
RTIH has scoured the retail technology world to find the most influential figures for this comprehensive list of people and trends that shape the industry and help drive it forward.
We’re living in unprecedented times.
The Covid-19 outbreak has driven a seismic change in shopping habits, with checkout free stores, automation in the supply chain, rapid delivery services, and the metaverse making waves.
Such disruption requires new ways of problem solving and thought leaders who can both evangelise and execute on the likes of digital transformation and omnichannel success.
Which is where the RTIH Top 100 Retail Technology Influencers List comes in, presented, we should stress, in no particular order.
We hope you enjoy reading through it and, as always, if you would like to give feedback or believe that there are some glaring omissions, please feel free to get in touch here.
Download the list in pdf format here.
Or read via Issuu.
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‘Writing history together’: Carrefour chooses Pricer as exclusive electronic shelf labels partner
Carrefour has picked Pricer as its exclusive supplier of electronic shelf label (ESL) solutions for the next three years.
This covers new installations and replacements as the French retail giant looks to boost its store automation and communication solution.
The deal with Carrefour, which has been a Pricer customer for the past 20 years, contains no commitments with regard to volumes or amounts.
"Due to their outstanding service, we have selected Pricer as our partner for the next three years for Carrefour in France, Spain, Belgium, Italy, Romania and Poland,” says Miguel Angel Gonzalez Gisbert, Global CTDO and Digital Transformation at Carrefour.
“This new step of collaboration will improve our business through the latest generation of ESL features, central for critical areas like pricing, promo, automation or retail media.”
A.F. Blakemore launches new Plant & Win mobile app game for SPAR shoppers
SPAR wholesaler and convenience store retailer, A.F. Blakemore & Son, has launched a new app called Plant & Win, where shoppers in Wales, central England and the Southeast can play to plant trees and win prizes.
Partnering with environmental charity One Tree Planted, a tree will be planted in the UK for every Plant & Win app downloaded.
Running from 27th April until 17th May, the game will be live in SPAR stores serviced by A.F. Blakemore.
Autonomo bags Meyer, part of Edeka Group, as customer and Brookstreet Equity Partners as core investor
Autonomo, a German provider of computer vision technology for retailers, has announced a new (undisclosed) investment from Brookstreet Equity Partners and its inaugural customer in Meyer, part of the EDEKA group.
This will lead to the opening of several new autonomous stores in northern Germany, equipped with technology such as artificial intelligence, computer vision and machine learning.
"We are thrilled to partner with Autonomo to deliver the future of retail to our customers," says Jörg Meyer, Owner and CEO at Meyer's Frischecenter.
"We looked at several providers and Autonomo's cutting-edge technology is best designed to simplify the shopping process for retailers and customers."
"Our first autonomous store will offer a wide range of products, including fresh fruits and vegetables, dairy, meats, wines, beers, and bakery. Customers can use their credit/debit cards or smartphones to access the store and make purchases without any human intervention, simplifying the shopping process."
Payments, omnichannel, and the meh-taverse: RTIH brings you six key takeaways from Retail Technology Show 2023
Retail Technology Show took place last week at London Olympia. And it was really rather good. Here are our six key takeaways from a fantastic two days of innovative exhibitors and thought provoking conference sessions.
CircularX named 2023 Innovation Awards winner at Retail Technology Show 2023 in London
Retail Technology Show 2023 has announced CircularX, which powers second-hand and pre-loved commerce capabilities, as the winner of its 2023 Innovation Awards.
CircularX is a SaaS platform that enables both retailers and brands to design and launch omnichannel second-hand and pre-loved retail offers.
Offering a white label solution, it also provides buyback, refurbishment and re-sale options.
Red Ant: personalisation tops integration as retailers’ greatest challenge and driver for success in 2023
A survey of UK retailers by Red Ant reveals retailers’ biggest challenges and drivers for success in 2023.
68% claim personalised services is their key driver for retail tech investment in 2023 – while personalising the customer experience has overtaken data integration to become brands’ biggest challenge (for 30% of respondents).
This year siloed data came a close second with 23% identifying it as their biggest challenge.
The research, conducted by Red Ant at Retail Technology Show in London last week, assessed 100 retailers’ tech investments since 2022.
On a positive note, 20% of respondents claim their retail budgets have increased in 2023 and 77% of retail tech budgets stay the same as 2022.
Retail Technology Show 2023 report: Conference panel predicts a multitude of payment options
“Consumers will have so many more payment options in the future,” said Gareth Hughes, Executive Director Retail Technology North America, Estée Lauder, during a conference session on the last day of Retail Technology Show (27th April) at London Olympia.
Panellists from Morrisons, Studio Retail, part of Fraser Group, and others debated the future of contactless, card, digital wallet and currency payments, tokenisation, and the ecosystem likely to emerge at the end of this decade as trends such as Open Banking accelerate.
Interchange fees will see considerable change over the next five years and biometric usage for security purposes will rise, predicted Hughes at Retail Technology Show 2023’s concluding payments panel.
Hughes added that the buy now pay later (BNPL) explosion seen with Klarna and its ilk in recent times will face new challenges: “As more regulation is imminent and higher interest rates might hamper them. This will impact their pricing discussions with merchants.”
“Bank-to-bank payments – sometimes called account to account – will also rise,” said Hughes. This should cut costs and be a boon for retailers as expensive card usage declines.
Sam Edelman taps Archive retail technology for launch of peer-to-peer resale platform
Caleres owned lifestyle brand Sam Edelman has announced the launch of ReLove, a resell programme for its preloved footwear created in partnership with sustainability and technology platform Archive.
“We take pride in using the highest quality materials to design pieces that are made to last," says Jesse Edelman, the company's GM SVP.
"With ReLove, we can extend the life of our products while giving our customers another choice when buying our shoes."
CEO and Co-founder at Archive Emily Gittins says: "We are excited to partner with Sam Edelman to introduce resale to the brand’s customers for the first time through the launch of the ReLove programme.”
“ReLove is custom designed to be an extension of the brand and to ensure that beloved Sam Edelman pieces can live multiple lives.”
“Tech that positively impacts the business performance of our clients every day”. All change as Critizr becomes Goodays
Nicolas Hammer, Co-founder and CEO, Critizr, gives RTIH the lowdown on the customer satisfaction and experience management specialist’s decision to change its name to Goodays, launch an AI lab, and appoint a new Chairman.
Five retail technology questions for Salesforce powered advertising platform ADvendio’s Bernd Bube
RTIH asks major players in the retail technology space for their thoughts on the sector, and throws in a random question to keep them on their toes. This time around, our five questions go to ADvendio Founder and CEO Bernd Bube.
Retail Technology Show 2023 discussion panel report: Unlocking the value of retail data
RTIH’s Neil Ainger reports from Retail Technology Show 2023, which took place last week at London Olympia.
When discussing how to drive data driven marketing and other insights, Curry’s Head of Decision Sciences, Robert Bates, joked: “You could find a systems integrator and give them a blank cheque,” during an afternoon panel debate at Retail Technology Show 2023 on 26th April.
“Alternatively, you could use targeted decision-making to design datasets you want and work out how to use them properly,” said Bates more seriously, as he advocated aligning the tech, people and process – not just focusing on a data project as a technology only initiative, which won’t deliver a good outcome.
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