London-based rapid delivery firm Zapp announces launch of 24/7 emergency Christmas luxury gift service

Quick commerce specilaist Zapp has launched a 24/7 Christmas Gift Shop and delivery service.

It will mean people who missed final delivery dates, whose original gift hasn’t arrived and those who forgot to buy can still get presents under the tree in time to celebrate with friends and family.

Most online shopping delivery deadlines end on Friday, 20th December and only a handful of retailers offer next-day delivery on Monday, 23rd December. Enter Zapp's news service.

With over a hundred gifts, the Gift Shop aims to offer something for everyone, from luxury skincare brands like Dr. Barbara Sturm, Bamford, and Skinceuticals, to fragrances from Tom Ford, Creed, and Acqua di Parma. Tech lovers can find Apple AirPods, Sonos speakers, and AirTags, while festive options include Trudon candles, cashmere accessories, cookbooks, gym equipment and pyjamas.

As part of this year’s offering, Zapp has partnered with gifting marketplace The Go-To to curate an exclusive collection of gifts and home accessories, alongside Zapp’s catalogue of delicacies.

“The 24/7 Christmas Gift Shop is designed to save the day - whether an intended gift hasn’t turned up or unexpected guests arrive,” says Sophie Davies, Head Buyer at Zapp. “With delivery in minutes, we make it easy to get what you need, exactly when you need it.”

Zapp will remain open 24/7 throughout the festive period, including Christmas Day, Boxing Day, and New Year’s Day.

In addition to its gifting service, its back in stock notification feature ensures customers can secure hard to find festive essentials as soon as they become available, pitched as an exclusive offering in the on-demand delivery space. 

If your online grocery delivery falls through or you need an extra bottle of your favourite champagne for Christmas lunch, Zapp can offer everything from daily essentials and fine wines to festive favourites like mince pies, panettone, brandy butter, and wrapping paper.

2024 RTIH INNOVATION AWARDS

Rapid delivery was a key focus area at the sixth edition of the RTIH Innovation Awards.

The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended last month’s gathering.