US retailer Wesco looks to optimise supply chain, space and store operations with RELEX Solutions technology

Wesco, a family owned and operated chain of convenience stores in Michigan, USA, has selected RELEX Solutions to unify its space, operations and supply chain planning.

The aim here is to enhance operational efficiency and customer satisfaction by increasing product availability, optimising inventory management, minimising product spoilage, and implementing automation to empower both central and store level employees.

The collaboration includes a partnership with Logic for the implementation phase.

Previously, Wesco managed its supply chain and space planning with multiple disconnected ERP systems.

The shift to RELEX is driven by the need for a more sophisticated and robust tool that supports unified supply chain and space planning.

Unlike the fragmented approach of using separate systems for different functions, it automates processes across all functional areas within a single platform. The platform also provides dynamic space and floor planning with store-specific planograms, and addresses specific challenges faced by convenience stores.

Additionally, Wesco will adopt RELEX Mobile Pro, which streamlines inventory management, reducing out-of-stocks and spoilage, especially for perishable goods. The tool automates routine tasks, allowing staff to focus on customer service, and provides real-time access to product data.

"We chose RELEX because they deeply understand the convenience store business and are focused on building lasting partnerships,” says George Barnhardt, Vice President - Revenue, Wesco.

“We're excited about rolling out RELEX's integrated and unified planning tools across our 55 stores. This step is going to streamline our operations significantly, enhance our customer service, and empower our employees by optimising our inventory management and reducing spoilage."

“This collaboration is about more than just technology; it's about integrating innovative solutions that will fundamentally enhance Wesco’s operations,” says Greg Westrick, Vice President, North America West, RELEX.

“Our focus is on delivering measurable improvements in efficiency and performance, ensuring that Wesco continues to serve their customers effectively. We are committed to a long-term partnership that aligns with its strategic goals, driving value and success throughout their network of stores."

"Working with RELEX and Wesco, our focus is to streamline the implementation process and integrate these new technologies smoothly,” says Andy Winans, Chief Client Officer at Logic.

“By applying our retail expertise and deep understanding of RELEX, we’re helping Wesco achieve a higher level of operational efficiency. This collaboration is all about rapidly delivering the business value of the solutions by getting results that match Wesco’s needs for a better, more unified supply chain and retail operation."

2024 RTIH INNOVATION AWARDS

Supply chain technology is a key focus area for the sixth edition of the RTIH Innovation Awards, which is now open for entries.

The awards, sponsored by CADS, 3D Cloud, Retail Technology Show 2025, and Business France, celebrate global tech innovation in a fast moving omnichannel world.

It’s free to enter and you can do so across multiple categories.

Key 2024 dates

Friday, 25th October: Award entry deadline 

Tuesday, 29th October: 2024 shortlist revealed

30th October-6th November: Judging days

Thursday, 21st November: Winners announced at the 2024 RTIH Innovation Awards ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London.