bpost tests out parcel lockers initiative in Antwerp that offers shipping without packaging or labels

bpost, also known as the Belgian Post Group, is launching a pilot project that allows customers to send items without packaging or labels by dropping them off in a parcel locker. In an initial stage, this option will only be available through the My bpost app.

Starting this week, private customers and businesses sending items from the Antwerp region via bpost can opt for this method. The only condition is that the item is sent from and to a bpost parcel locker. The pilot project, which has been running since 6th January, involves more than 30 lockers in Antwerp and its surrounding areas. The aim is to expand this throughout Belgium in the course of 2025.

When a customer wants to send an item, they can create a digital shipping label with the recipient's address. Initially, this will only be available via the My bpost app, but later on it will also be accessible through the website.

A barcode is generated in this process. By scanning the barcode on their smartphone, customers can open the parcel locker and place the item (max. 48 x 32 x 20 cm) inside, without packaging or a paper label. The item will then be sent to the parcel locker closest to the recipient, or a locker of their choice.

Once the parcel has arrived at its destination, the recipient will receive a notification through the My bpost app or by email and will be able to collect the parcel, again using their smartphone. They will be able to track its progress via Track & Trace.

2024 RTIH INNOVATION AWARDS

Parcel lockers were a key focus area at the sixth edition of the RTIH Innovation Awards.

The awards celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering.