Italian jobs, French fraud, and Stateside stores: our biggest retail technology articles on LinkedIn right now

We’re big fans of LinkedIn and are busy building an amazing community of retail tech enthusiasts on the social media platform. As we get ready to cross the 20,000 followers mark, these are the articles that are currently on their radars, including Groupement Mousquetaires, Diebold Nixdorf, Boxbar Tech, AO Arena, AiFi, Simbe, Impact Analytics, Lowe's, CollabNET, and TalkShopLive.

French retailer Groupement Mousquetaires preps roll-out of Diebold Nixdorf AI powered shrink reduction solution

Groupement Mousquetaires, a French retail group with brands like Intermarché, Netto and Bricomarché, plans to address fraud at its self-service checkouts with an AI powered solution from Diebold Nixdorf.

After piloting Vynamic Smart Vision I Shrink Reduction, designed to tackle the most common causes of loss in physical environments, Groupement Mousquetaires is preparing to implement the solution across the group’s store locations.

Maxime Canu, member of Inno Lab at Groupement Mousquetaires, says: “With this AI technology solution from our partner Diebold Nixdorf, we have designed an innovation that revolutionises self-service checkout management. It benefits everyone: customers, staff members and our retailers. The ability to reduce losses, make transactions more fluid and remove friction for consumers marks a real turning point for our sector.”

Simbe lays claim to retail technology company first as new Tally Spot solution enters beta phase in US stores

Simbe has announced what is pitched as the next step in its journey to power the single source of truth for store intelligence with the launch of Tally Spot.

It claims that this addition to its multimodal Store Intelligence platform, which is in beta in US stores, makes it the first and only retail technology company to combine computer vision, RFID, and now fixed sensors.

In a LinkedIn post, Brad Bogolea, Co-founder and CEO at Simbe, said: "Since launching the world’s first autonomous item scanning robot, Tally, we’ve continuously evolved to meet our retail partners’ needs. Tally Spot now complements Tally’s storewide coverage with higher frequency monitoring in select high turnover, high theft, and high value areas. It is in beta in stores nationwide."

He added: "This milestone underscores our retail partners’ drive for innovation and their trust in Simbe to design the capabilities for stores of 2035. Together, we’re improving shoppers’ and store teams’ experiences while helping retailers evolve their operating model in this modern age. To our incredible product, web, design, engineering, and commercial teams, thank you for your relentless focus and hard work in advancing our mission."

Post-purchase experience specialist Narvar hires Harish Mohan as President and Chief Revenue Officer

Narvar has announced the appointment of Harish Mohan as President and Chief Revenue Officer (CRO).

This follows the recent announcement of Anisa Kumar as the firm's new CEO.

"Harish's appointment is a pivotal step in our journey to redefine the post-purchase experience for retailers and brands worldwide," says Kumar.

"His expertise in accelerating growth at scale and his deep understanding of the SaaS ecosystem uniquely position him to lead our revenue teams in unlocking new opportunities across our global markets. Together, we will deliver on our commitment to empower our customers with innovative, customer centric solutions while driving sustainable and profitable growth."

Italian retailers PittaRosso and Scarpe&Scarpe deploy Impact Analytics MondaySmart generative AI solution

Impact Analytics has partnered with Italian shoe retailers, PittaRosso and Scarpe&Scarpe, to implement generative AI solutions. The two brands operate approximately 300 retail locations under both nameplates along with two e-commerce sites.

Through the tie up, they will implement MondaySmart, a GenAI solution from Impact Analytics. This provides AI native business intelligence for retail executives.

“With a combined portfolio of nearly 300 stores, it is critical that we optimise our clusters to ensure that we meet our customers’ high expectations,” says Valentina Labate, Head of Merchandise Planning & Allocation at PittaRosso and Scarpe&Scarpe. “Partnering with Impact Analytics will help us harness the power of our data and their AI and GenAI to position us for future growth.”

2024 RTIH Innovation Awards winner Boxbar Tech hails an ice breaking debut at Utilita Arena Sheffield

Boxbar Tech has announced a new self-service partnership with the Utilita Arena Sheffield, marking the beginning of a new chapter in the venue’s evolution under new operators, ASM Global.

With 18 serving taps in action, serving Madri lager and Aspall cider, it kicked off the tie up at the weekend with a Sheffield Steelers ice hockey game.

This is part of ASM Global’s wider plans to enhance and invest in the arena, starting with upgrades focussed on improving the concourse experience.

In a LinkedIn post, Boxbar Tech said: "We are proud to play a key role here. Whilst taking up minimal concourse space, Boxbar serves two pints in under 30 seconds, keeping queues to a minimum and making sure fans miss none of the important action on the ice."

"A big thank you to all the team at ASM Global - Europe for choosing Boxbar. We can’t wait to see the partnership grow over the year to come."

Manchester's AO Arena goes live with queue busting AiFi powered self-service and contactless bar

The AO Arena in Manchester has launched its first ever frictionless bar, powered by AiFi technology.

The venue, which opened in 1995 and is managed and operated by ASM Global, lays claim to: drastically reduced wait times; more time for customers to enjoy performances and less time queuing; a variety of food and drinks; completely self-service and contactless.

Video commerce platform specialist TalkShopLive unveils new social commerce product TSL Shoppettes

TalkShopLive has introduced TSL Shoppettes, a short-form shoppable video focused solution. This builds on its patented technology that offers retailers, brands, and creators the opportunity to host video shopping events across multiple destinations, including websites and social media feeds.

TSL Shoppettes enable users to schedule up to 90-second vertical videos featuring one to five products per reel.

These videos allow consumers to purchase products with a “SHOP” comment on Meta platforms, triggering direct links to buy via Instagram DMs or Facebook Messenger.

Joe Cano departs Zappos to focus on innovation, CX and digital transformation at Lowe's

Joe Cano has left Zappos, where he held the role of CMO for almost three years, to join Lowe’s as SVP of Digital.

In a LinkedIn post, he said: "After an incredible journey at Zappos, where I had the privilege of working alongside an extraordinary team, I’m thrilled to announce that I’ve joined Lowe’s."

"Zappos will always hold a special place in my heart. I’m deeply grateful to the team for their passion, creativity, and dedication. Together, we achieved amazing milestones, and I’ll forever cherish the memories and lessons learned."

He concluded: "Now, I’m excited to start this next chapter with Lowe’s, where I’ll be focusing on driving innovation, enhancing the customer experience, and leading digital transformation. The possibilities ahead are endless, and I can’t wait to collaborate with the talented team to make an impact. Here’s to building the future, one step at a time!"

Cano will report to CMO Jennifer Wilson, who has been with Lowe's for almost 19 years.

Karl Joosep Einmann departs Cleveron to join parcel lockers and out of home delivery firm CollabNET

CollabNet, a specialist in software solutions to manage parcel locker networks and out of home delivery, has appointed Karl Joosep Einmann as Business Development Manager.

He joins from Cleveron where he served as Account Executive (Logistics and CEP).

In a LinkedIn post, CollabNET said: "Karl brings a wealth of experience in business development and a proven track record in the parcel locker and last mile delivery industries. His expertise and passion for automated delivery will be instrumental in helping us expand our reach in the last mile and CEP space."

"The CollabNETteam has vast experience with locker networks, and their software is best suited to make any APM efficient and user-friendly. I’m excited to join CollabNet as I believe together we can make a significant impact on the market," says Einmann.

Including Agency 72 and ShopAi: RTIH presents 12 retail technology startups to watch out for in 2025

Ones to watch in 2025. Specialising in the likes of generative AI, self-service solutions, social shopping, automated stores, workforce management, and 3D tech, these innovative startups should be on your radars over the next 12 months.