24/7 on-demand delivery app Zapp marks fifth anniversary with launch of new subscription service

Zapp, a London-based on-demand delivery app which celebrates its fifth anniversary this year, has launched Zapp+, a new subscription service designed to give loyal customers more value.

At the heart of this is what is pitched as an industry first 10% credit back deal on all orders across the range above £30. The Zapp+ package, priced at £4.99, also gives members free delivery on orders over £15 and is free to cancel at any time without fees. 

The new service offers regular users long-term savings and rewards. Those using it can expect to save an average of £300 a year. Standard Zapp delivery is £2.99 per order. Other offerings on the market include Deliveroo’s Plus Gold, priced at £7.99, and Uber One, priced at £5.99. 

Kathy Lee, Director of Growth and Strategy at Zapp, says: “Our customers told us they want their loyalty rewarded with extra credit to spend while still benefiting from fast, on-demand, 24/7 delivery. Zapp+ is the answer. It will help busy people get great value daily essentials and luxury favourites delivered in minutes - so they can spend less time shopping and more time enjoying life.”

2025 RTIH INNOVATION AWARDS

On demand delivery will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which are now closed for entries with our finalists and shortlists being announced last week, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.