Sensei notches up a retail first as autonomous Pharma&Go healthcare store goes live in Lisbon, Portugal

Sensei reports that it is equipping what is pitched as the first 100% autonomous healthcare store in Europe.

Located in Parque das Nações, in Lisbon, the new Pharma&Go store is open 24 hours a day, seven days a week.

With 90 m² and a grab and go model, shoppers can check in with a bank card at the entrance and move freely around the space, which is organised like a conventional store.

The technology implemented, based on artificial intelligence and computer vision, operates without personal cameras, biometric identification or the collection of data that could compromise privacy. Products taken from the shelves are identified in real-time, as is the automatic updating of each customer’s digital basket. Upon exit, the amount is charged to the card, with no need to use a checkout.

“The opening of the first 100% autonomous healthcare store in Europe shows how artificial intelligence and computer vision can transform entire sectors, creating faster, more convenient and safer ways to shop. For Sensei, it is an important milestone to apply this technology to a segment as sensitive as health and well-being, reinforcing our mission to make retail smarter and more human centric,” says Vasco Portugal, CEO and Co-founder at Sensei.

“Pharma&Go was born from my daily experience in contact with consumers and from realising that around 80% of purchases in pharmacies are recurring products that do not require specialised advice. That’s why we created a modern, convenient and trustworthy health space where we offer all types of pharmaceutical products, except those subject to medical prescription,” says Catarina Dias, pharmacist specialising in community pharmacy and owner of Pharma&Go.

““With the support of artificial intelligence, we offer a personalised and efficient experience, making access to healthcare simpler, faster and closer to each person.”

This project results from a partnership between Sensei and Glintt Life.

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