Paul Hiscocks exits Colt Technology Services for COO role at IT support services specialist Vista

Paul Hiscocks has left Colt Technology Services (where he served as Regional Director Service Delivery) to join Vista Technology Support as its new Chief Operating Officer.

In a LinkedIn post, he said: "Here we go! As an amazing four years at Colt Technology Services comes to an end, I appreciate even more the wonderful people I’ve been privileged to work and make deep friendships with."

"We’ve improved profitable revenue growth by 11%, significantly reduced our cost base by 8% and developed long-term relationships with key customers, achieving NES of 73%, enabling their businesses to grow. I’ve seen leaders emerge and flourish and we’ve played our part in sustainably creating leaner, greener ways of delivering critical services. What an enriching experience and an incredible journey."

David Beer

David Beer also recently joined Vista Technology Support, taking on the role of Chief Revenue Officer.

He was previously at Toshiba Global Commerce Solutions, where he served as General Manager UK and Ireland.

In a LinkedIn post,  Vista Technology Support said: “With nearly 30 years’ industry experience, David will bring a wealth of experience and knowledge to the team. He started his career as a technical engineer, progressed through sales and sales leadership roles, before expanding to include responsibility for projects and service delivery to retail and hospitality clients.”

“As CRO, he will lead our revenue strategy, aligning sales, marketing, and customer retention to accelerate our next phase of growth, and we can't wait to see what the future holds with David onboard.”

James Pepper, Vista's CEO, commented, “I am very excited to welcome David to the Vista executive team, He brings a wealth of sales and wider industry expertise with him and is a great addition to our board”

2025 RTIH INNOVATION AWARDS

IT support services will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.