Carrefour Italy tackles waste across national store network with RELEX Solutions technology

Carrefour Italy is working with RELEX Solutions in a bid to enhance forecasting and replenishment across its network of approximately 1,200 stores, including proximity stores, supermarkets, hypermarkets, and seven logistics hubs.

This marks a shift away from a system based on customised tools and manual processes, which will facilitate consistent planning and timely decision-making. By adopting a unified platform, Carrefour says it will be able to streamline daily operations and gain greater visibility across the entire supply chain, with a particular focus on fresh products, where speed and accuracy are critical.

“Every day, we work to respond more quickly to our customers’ evolving needs, while striving to minimise waste,” says Alessandra Iacovelli, CIO | IT, Data, Security & Digital Transformation Director at Carrefour Italy.

“With RELEX, we are ready to further improve these processes, enhancing customer satisfaction across all our sales channels, increasing forecast accuracy, and optimising our replenishment operations. This tool also enables us to continue reducing our environmental impact, one of the four public benefit goals defined in our Benefit Corporation charter.”

Carrefour chose RELEX for its ability to manage all product categories within a single platform and for its proven expertise in handling short-shelf-life products. The solution also enables the adoption of advanced planning methods, such as recipe-based forecasting, which helps the retailer coordinate demand for ingredients and products while minimising waste.

“Carrefour Italia is taking a significant step toward building a more integrated and responsive supply chain,” says Jason Berry, Senior Vice President, EMEA, RELEX Solutions. “We are proud to support their teams in reducing waste, strengthening availability, and creating more space for locally sourced products that reflect Carrefour’s values.”

2025 RTIH INNOVATION AWARDS

Physical stores will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which are now closed for entries with our finalists and shortlists being announced this week, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.