Duetto appoints Tripadvisor veteran Robert Matsuoka as Chief Technoology Officer
Duetto, a provider of revenue and profit software to the hospitality industry, has announced the appointment of Robert Matsuoka as Chief Technology Officer (CTO).
As the Co-founder and CTO at Citymaps, Matsuoka built geospatial systems processing billions of location elements. Following Citymaps’ acquisition by Tripadvisor in 2016, he spent eight years at the travel giant, ultimately serving as Head of Engineering and Interim CTO.
Post-Tripadvisor, Matsuoka held multiple fractional CTO roles and immersed himself in hands on AI development. This involved pressure testing agentic AI applications to solve complex, high scale enterprise challenges, and writing about his journey on HyperDev.
"Robert’s expertise in AI has the potential to significantly improve the experience of our customers and push the industry forward as we build the first RP-OS," says Alex Zoghlin, CEO at Duetto. "His hands on technical expertise, combined with his experience managing massive, global-scale data at Tripadvisor, makes him a unique leader who can turn the advantages of AI into a practical reality for our customers."
“The core commercial needs of hotels such as revenue optimisation, demand forecasting, and yield management are all fundamentally algorithmic, so there’s an enormous opportunity to enhance those systems through AI and machine learning,” says Matsuoka.
“In this new role, I will focus on areas where AI can make a meaningful impact, including accelerating client onboarding velocity, expanding Duetto's integration ecosystem, and applying agentic AI techniques to developing next-generation pricing models.”
RTIH AI in Retail Awards
RTIH proudly presents the first edition of its AI in Retail Awards, sponsored by VenHub Global, 3D Cloud and EdTech Innovation Hub.
As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.
With 2026 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.
Our 2026 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.
Winners will be announced at an evening event at The Barbican in Central London on Thursday, 29th January. This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.
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