AI powered customer support in rental services: improving user experiences AIStaff WriterSeptember 4, 2023AI, Artificial Intelligence, Retail innovation, Personalisation, Property management, Smart homes, Risk management, StartupsComment
Criteo research: Millennial shoppers most likely to use AI for gift ideas and financial advice AIStaff WriterAugust 23, 2023Criteo, Millennials, AI, Artificial IntelligenceComment
How will artificial intelligence impact the online retail marketplace? AIStaff WriterAugust 11, 2023AI, Artificial Intelligence, Online retail, E-commerce, Metaverse, Chatbots, Online marketplaces, Startups, MarketingComment
Online retailer Newegg is now offering ChatGPT AI powered customer review summaries AIStaff WriterAugust 10, 2023Newegg, Online retail, AI, ChatGPT, Customer reviewsComment
Amazon taps CLARA Analytics AI platform as it looks to improve workers’ compensation claims AIStaff WriterAugust 2, 2023Amazon, CLARA Analytics, AI, Machine learning, Employees, AnalyticsComment
Wayfair Decorify solution taps generative AI technologies to power shoppers’ home personalisation journeys AIStaff WriterJuly 31, 2023Wayfair, AI, Online retail, Personalisation, Generative AI, 3D, Spatial computingComment
ChatGPT’s competitors and the unique differences between AI chatbots AIStaff WriterMay 29, 2023ChatGPT, OpenAI, AI, Artificial Intelligence, Chatbots, Generative AI, iGaming, Bing Chat, Google Bard, E-commerce, Customer serviceComment
Fourth adds artificial intelligence powered forecasting to labour scheduling and inventory management solutions AIStaff WriterMay 12, 2023Fourth, AI, Restaurants, Hospitality and leisure, Workforce management, Inventory management, Labour scheduling, Food waste, DataComment
The potential of deep fakes in retail and advertising AIStaff WriterApril 28, 2023AI, Artificial Intelligence, Deepfakes, Advertising, ChatGPTComment
Marks and Spencer’s Conor Rose shares snippets from artificial intelligence discussion panel AIStaff WriterApril 3, 2023Conor Rose, M&S, Marks and Spencer, AI, Artificial Intelligence, ChatGPT, Carrefour, LinkedIn, Generative AIComment
Levi Strauss & Co. taps Lalaland.ai retail technology for ‘more diverse and inclusive customer experience’ AIStaff WriterMarch 25, 2023Levi's, Levi Strauss & Co., Lalaland.ai, Diversity and inclusion, Online retail, Mobile retail, Social media, Twitter, AI, Artificial Intelligence, Customer experience, Fashion technologyComment
Artificial intelligence in shopping: how it is changing the way we shop AIStaff WriterFebruary 11, 2023AI, Artificial intelligence, Online retail, Personalisation, Automation, Stores, Checkouts, Autonomous stores, Machine learning, Chatbots, Customer service, Visual search, Inventory management, NLPComment
HappyOrNot taps artificial intelligence software for Smiley Touch customer feedback terminal update AIStaff WriterFebruary 8, 2023HappyOrNot, AI, Artificial intelligence, Customer feedback, Customer experienceComment
Carrefour notches up a first as data and innovation teams explore ChatGPT and generative AI use cases AIStaff WriterFebruary 6, 2023Carrefour, ChatGPT, Generative AI, AI, Online retail, Data, Retail innovationComment
Fujitsu delivers AI demand forecast service for TORIDOLL noodle shops throughout Japan AIStaff WriterFebruary 2, 2023Fujitsu, TORIDOLL Holdings, Marugame Udon, Japan, AI, Demand forecasting, Stores, Sustainability, A2Z Smart Technologies Corp., Smart carts, Thailand, The Mall Group, Cust2Mate smart carts, Artificial intelligenceComment
Couger set to provide virtual human agent Rachel to FamilyMart stores AIStaff WriterDecember 15, 2022Couger, FamilyMart, Stores, Virtual agents, Startups, AI, Artificial intelligence, RTIH Retail Technology Innovations ReportComment
Rapha Racing gets stuck into 7bridges AI logistics technology AIStaff WriterAugust 19, 2022Rapha Racing, 7bridges, AI, Supply chain, Logistics, Cycling, Apparel brandsComment
ACF taps Perfect Corp. AI powered skin diagnostic technology AIStaff WriterAugust 9, 2022Perfect Corp., ACF, Advanced Cosmeceutical Formulations, AI, Artificial intelligence, Retail technology, Mobile retail, Cosmetics, PersonalisationComment
Bakel taps Perfect Corp. AI and AR tech for skin condition tool AIStaff WriterJune 8, 2022Perfect Corp., Bakel, Artificial intelligence, Augmented reality, 3D technology, Mobile retailComment
Kroger and NVIDIA team on AI enabled applications and services AIStaff WriterMarch 22, 2022Kroger, NVIDIA, AI, Artificial intelligence, Stores, Logistics, Data analytics, Grocery retail, US retailComment