Roper St. Francis Health Care opens second cashier-less market powered by Amazon Just Walk Out tech

A new Palmetto Market store has opened at Roper St. Francis Berkeley Hospital in the US. A café and retail space using Amazon’s Just Walk Out technology, this is the second market of its kind in Roper St. Francis Health Care’s healthcare system.

Located in the Medical Office Building, visitors, patients and teammates can purchase fresh meals, snacks, beverages, flowers and gifts without standing in line or checking out at a cash register.

People authenticate their payment method at the door to gain access, then pick their desired items. The AI powered technology automatically tracks items in each shopper’s virtual cart as they take or return items, and automatically charges them when they walk out the door.

The store uses computer vision, sensor fusion, and deep learning to automatically detect selected items and charge the customer’s card or hospital badge upon exit.

A full service Starbucks counter, which will be staffed with baristas, is also available daily from 6 a.m. to 2 p.m.

“We are always looking for ways to make life easier for our patients, visitors, and teammates,” says Patrick Bosse, Chief Administrative Officer at Roper St. Francis Berkeley Hospital. “With the Palmetto Market, someone finishing a late shift or visiting a loved one after hours can still enjoy fresh food, coffee, or even pick up a gift, all without waiting in line.” 

Motorpoint Arena Nottingham & National Ice Centre

Motorpoint Arena Nottingham & National Ice Centre, an entertainment and sports venue in the East Midlands, has introduced a new Grab & Glide Bar, powered by Amazon Just Walk Out technology.

In a LinkedIn post, it said: “The future of fast service has arrived at Motorpoint Arena Nottingham with our new checkout-free bar powered by Amazon’s Just Walk Out technology. The first of its kind in Nottingham.”

“As part of our ongoing investment in the customer experience, Grab & Glide has been introduced to make getting food and drinks quicker and easier than ever. With average purchase times of just seven seconds, no tills, and no queues, it’s a simple tap, grab, and glide. That means less time waiting and more time enjoying the event atmosphere.”

2025 RTIH INNOVATION AWARDS

Checkout free stores will be a key focus area at the 2025 RTIH Innovation Awards.

The awards, which are now open for entries, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.