Zara taps Cleveron parcel automation solution for faster, easier Click and Collect delivery

Zara is deploying Click & Collect robotics delivery, powered by Cleveron.

Customers can now pick up their orders from lockers in under ten seconds, from scanning the code to having the package in hand. The service offers 24/7 availability, no queues, and lays claim to higher customer satisfaction, due to it being faster, easier, and more efficient than previous offerings.

"Retail is evolving, and innovative solutions like this are shaping the future," says Fredrik Fenberg, Director of Business Development Nordic at Cleveron.

Cleveron 403

Cleveron has launched an upgraded version of its 403 solution.

In an online post, it says: "The 403 has has always stood as a robust solution for parcel automation. However, the growing demands of industries like retail and logistics called for a more innovative, faster, and adaptable product."

"While the earlier iterations set high standards, we saw an opportunity to fine-tune the user experience, optimise their space better and address key customer pain points such as insertion speed, space efficiency, and energy consumption. In this version, our mission was clear: we aimed to maximise space utilisation in terms of the footprint the Cleveron 403 occupies in the store and the efficient arrangement of parcel trays inside the locker to enhance operational efficiency."

2025 RTIH INNOVATION AWARDS

Click & Collect will be a key focus area at the 2025 RTIH Innovation Awards.

The awards. which will open for entries in March, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London on 21st November, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

In his welcome speech, Scott Thompson, Founder and Editor, RTIH, said: “The event is now into its sixth year and what a journey it has been. The awards started life as an online only affair during the Covid outbreak, before launching as a small scale in real life event and growing year on year to the point where we’re now selling out this fine, historic venue.”

He added: “Congratulations to all of our finalists. Many submissions did not make it through to the final stage, and getting to this point is no mean feat. Checkout-free stores, automated supply chains, immersive experiences, on-demand delivery, next generation loyalty offerings, inclusive retail, green technology. We’ve got all the cool stuff covered this evening.”

“But just importantly we’ve got lots of great examples of companies taking innovative tech and making it usable in everyday operations - resulting in more efficiency and profitability in all areas.”

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended November's gathering. 

For further information on the 2025 RTIH Innovation Awards, please fill in the below form and we will get back to you asap.