Presto agrees US wide expansion with Galardi Group for Voice AI drive-thru solution at Wienerschnitzel

Presto Phoenix, a provider of AI powered solutions for the quick service restaurant (QSR) industry, has announced an expanded partnership with Galardi Group, the parent company of Wienerschnitzel, to deploy its Voice AI ordering technology across the chain's drive-thru locations.

The Galardi Group now has 35 locations operating with Presto’s Voice AI in the drive-thru. The company has enrolled over 50 locations, with rapid 2025 expansion plans for Wienerschnitzel's US wide network of over 350 corporate and franchise drive-thru locations.

“We're thrilled to expand our partnership with the Galardi Group and bring Presto Voice to Wienerschnitzel locations across the country,” says Gee Lefevre, CEO at Presto. “Our AI driven solution has significantly improved upsell and labor optimisation while helping the staff focus on providing exceptional service and food quality.”

“We are delighted to be an early adopter of AI with Presto and have conviction in the ROI we see across upsell revenue, labour cost, and the consistency of the customer experience,” says Rusty Bills, Chief Operating Officer at Galardi Group.

“It is time to scale our partnership toward a fully AI enabled system, which we believe will greatly contribute to the success of our franchisees. The QSR space is rapidly moving in the technology space, and we are happy to partner with Presto to help us navigate this current way of doing business.”

RTIH AI in Retail Awards

RTIH, organiser of the industry leading RTIH Innovation Awards, proudly brings you the first edition of the RTIH AI in Retail Awards, which is now open for entries. 

As we witness a digital transformation revolution across all channels, AI tools are reshaping the omnichannel game, from personalising customer experiences to optimising inventory, uncovering insights into consumer behaviour, and enhancing the human element of retailers' businesses.

With 2025 set to be the year when AI and especially gen AI shake off the ‘heavily hyped’ tag and become embedded in retail business processes, our newly launched awards celebrate global technology innovation in a fast moving omnichannel world and the resulting benefits for retailers, shoppers and employees.

Our 2025 winners will be those companies who not only recognise the potential of AI, but also make it usable in everyday work - resulting in more efficiency and innovation in all areas.

Winners will be announced at an evening event at The Barbican in Central London on Thursday, 3rd July.

This will kick off with a drinks reception in the stunning Conservatory, followed by a three course meal, and awards ceremony in the Garden Room.

Please email our Editor, Scott Thompson, if you have any questions or need further information: scott.thompson@retailtechinnovationhub.com

Key 2025 dates

Friday, 23rd May: Award entry deadline 

Tuesday, 27th May: 2025 finalists revealed

Wednesday, 28th May - Friday, 13th June: Judging days

Thursday, 3rd July: Winners announced at the 2025 RTIH AI in Retail Awards Ceremony, to be held at The Barbican in Central London.