Including Oh Polly, Fanatics, Five Below and Boden: here are last week’s biggest retail technology plays at a glance
RTIH rounds up the stand out retail systems deals, launches, deployments and pilots from the past seven days. Including DICK's Sporting Goods, Uber Eats, IGA, VusionGroup, THG Ingenuity, Instacart, Costco, Fanatics, Jisp, and Luisaviaroma.
DICK’S Sporting Goods
Uber Technologies and DICK’S Sporting Goods have announced a new partnership that brings the retailer’s selection of sporting goods, athletic apparel, footwear, team sports gear, golf equipment, fan merchandise and more to the Uber Eats platform.
With over 800 DICK’S Sporting Goods and Golf Galaxy locations across the US available on Uber Eats beginning this week, customers can take advantage of on-demand or scheduled delivery.
“We believe that speed and convenience is key to our omnichannel experience, and we’re excited to launch our partnership with Uber Eats as an extension of that philosophy,” says Scott Casciato, VP of Omni-channel Fulfillment & Strategy at DICK’S Sporting Goods. “When those moments arise where new gear is needed, this partnership with Uber Eats extends our capabilities to give our athletes convenient shopping to get the products they need fast and in a way that is convenient for them”
Five Below
Invent.ai has been selected by US retailer Five Below to optimise demand forecasting and replenishment through AI driven technology.
Five Below currently operates over 1,800 stores in the United States. It needed an inventory optimisation solution that could account for its diverse product categories and objectives, and opted for invent.ai’s retail planning suite.
“Invent.ai has been a game-changer for our operations, helping streamline replenishment processes across a wide range of product categories and a large store network,” says Graham Poliner, Chief Strategy and Analytics Officer at Five Below.
“We expect invent.ai’s algorithms to continue to help us optimise inventory levels, reduce stockouts and overstocking while ensuring that each location has the right products at the right time. The invent.ai team has been an exceptional partner, working closely with Five Below to tailor the capabilities to our unique needs.”
IGA
VusionGroup reports installation of its electronic shelf label (ESL) solution for grocery retailer, IGA, with over 8,500 of these deployed across its French's Forest store, located north of Brisbane, Australia.
This automates pricing and promotions across all categories, streamlining operations and giving staff more time to focus on stock management and delivering exceptional customer service.
In a LinkedIn post, John Koy, Senior Account Executive at VusionGroup, said: “What makes this project even more special is that IGA French's Forest reopened on 14th May, just a year after a devastating fire tore through the complex. Store owner Joseph set us the challenge of delivering the entire project in just 4 weeks - and we’re thrilled to have met that deadline, ensuring the store was ready for the grand re-opening.”
“A big thank you to WorldSmart for their support, to Metcash for their invaluable guidance, Think Retail & Design for their creative work, and to the Strikeforce AMC Team for their excellent support with the installation. Congratulations to Joseph and his team on the re-opening and here’s to a bright future with smarter, more efficient retail.”
📣 VusionGroup FY 2024 Results: €1 billion adjusted revenue
— VusionGroup (@vusiongroup) February 26, 2025
Read the article ➡️ https://t.co/zIyxDQibOd pic.twitter.com/gORrMaC8oh
Klarna and Nift
Buy now pay later specialist Klarna has partnered with Nift, an AI powered gifting platform, to deliver personally tailored gifts to shoppers.
“We constantly look for innovative ways to elevate our customer experience by making shopping with us more personal, pleasant and rewarding,” says David Sandstrom, CMO at Klarna. “By partnering with Nift, we’re able to thank our customers for making a purchase with surprise, high value gifts that introduce them to new brands, products and services that are curated specially for them.”
When Klarna thanks its customers with an exclusive gift, Nift’s AI powered platform matches each recipient with options based on their unique preferences and interests. This covers brands in the latter’s merchant network, including Chewy, Fabletics, HelloFresh, Laura Geller, NatureMade, Quince and SiriusXM.
THG Ingenuity
THG Ingenuity’s THG Fulfil offshoot has announced a partnership with robotics provider, Libiao, which, it claims, is set to boost its capacity by 75%.
430 T-sorting robots will be operational at its Manchester warehouse facility in September, prividing THG Fulfil with the capacity to output c1 million units per day, a move that boosts its ability to manage peak demand ahead of the holiday season.
Tom Killeen, COO, THG Ingenuity, says: “We have always believed that fulfilment is a core driver of customer excellence and brand reputation. Our collaboration with Libiao further solidifies our commitment to providing brands and retailers with industry leading, scalable automation solutions that optimise everything from pick and pack to final mile delivery, ultimately enhancing customer experience and driving loyalty.”
“Our unique approach, which often sees 95% of all units sold moving through some form of automation, combined with our late NDD cut-off times of up to 1am, is truly what sets us apart. We are committed to investing in the future of logistics, while empowering our clients to meet and exceed evolving consumer expectations with unparalleled efficiency.”
YEEP!
Parcel locker network, YEEP!, has hit its 1,000th live location with a new installation at a Motor Fuel Group (MFG) forecourt in Haverhill, UK.
This launched at the end of May at one of MFG’s high footfall sites.
“Crossing the 1,000 locker mark is a big moment for us, but what matters most is where we’re placing them,” says Noël Shapton, CEO at YEEP!.
“This locker isn’t just a number. It’s another step toward making delivery and returns genuinely easy for people, right where they already are - in this case, fuelling up, grabbing a coffee, or on their daily commute.”
Jisp
Jisp has announced the launch of Scan & Win Video, a new feature that allows shoppers to scan moving video content - from TV ads and digital signage to cinema screens and social videos - to unlock real-time rewards and enter instant win competitions.
This enables FMCG brands to bridge the gap between ad spend and shopper conversion with measurable, gamified experiences that drive footfall, product trial, and long-term loyalty.
“In a world where attention is the new currency, brands need more than awareness - they need action,” says Alex Rimmer, Director of Marketing & Communications at Jisp (pictured below). “Scan & Win Video is our answer to that challenge. It brings campaigns to life, turning brand storytelling into immediate shopper engagement.”
Instacart and Costco
Instacart reports that, starting 30th June, Costco executive members in the US and Canada will receive a $10 monthly credit on an order of $150 or more. This can be used on same-day delivery orders on sameday.costco.com, sameday.costco.ca, or orders via Instacart.
Instacart enables delivery of Costco’s warehouse items to members’ doorsteps in as fast as an hour..
“Costco executive members expect exceptional value – and now, they can get even more delivered to their door,” says Daniel Danker, Chief Product Officer at Instacart. “Our new monthly credit makes it easier than ever for members across North America to get Costco’s warehouse items with the convenience of fast and reliable delivery through Instacart.”
The pair first partnered for same-day delivery in 2017 and later expanded the tie up to include Costco’s same-day delivery website powered by Instacart Storefront Pro in 2021.
Luisaviaroma
Luisaviaroma says that it has transformed its marketing strategy and customer engagement through Twilio Segment, achieving improvement in return on ad spend (ROAS) on Meta platforms while improving operational efficiency.
The fashion retailer faced the challenge of fragmented customer data spread across multiple touchpoints, including web, mobile, and social media. Without a unified view of customer behaviour, marketing campaigns lacked precision, driving up acquisition costs while limiting customer retention.
Additionally, manual CRM and engineering processes drained valuable resources, slowing down innovation and efficiency.
It implemented Twilio Segment’s Profile Sync and Identity Resolution features, integrating customer data across its ecosystem. This shift enabled real-time personalisation and predictive insights, ensuring more targeted marketing while freeing up resources for strategic growth.
Trademark sophisticated femininity and delicate original prints. Zimmermann Pre-Fall 2025 is here ► https://t.co/usszaPAs3R pic.twitter.com/GCabba3jLy
— LUISAVIAROMA (@LuisaViaRoma) June 10, 2025
Inter Milan and Fanatics
Inter Milan and Fanatics, a digital sports platform and specialist in global licensed merchandise, have announced a new partnership spanning e-commerce, retail, manufacturing, and licensing.
Leveraging Fanatics’ vertical commerce model, local expertise and global infrastructure, fans of the Nerazzurri will gain access to what is claimed to be one of the most extensive ranges of official merchandise offered in football.
Through the partnership, Fanatics will work with the Italian football club to expand its merchandise and licensing reach both across Italy and the world.
Boden
Customer data platform firm Ometria has announced Boden as its newest client.
Boden, a UK-based online apparel retailer, was looking to bring all of its systems and data sources together under one roof, enabling the team to unlock the next level of personalisation across every customer touchpoint, from email to SMS and beyond.
Alexander Ives, Senior Director of Technology, says: “We were looking for a platform that could not only consolidate our customer data but also help us take action on it in a meaningful way.”
“Ometria gives us a single view of the customer and the ability to deliver truly personalised experiences across all our channels, email, SMS, onsite, and beyond. We can streamline our operations, reduce costs, and most importantly, create more relevant, engaging journeys that drive loyalty and long-term growth."
United Pacific
Lula Commerce, a provider of AI driven digital commerce solutions, reports the launch of United Pacific's flagship convenience store brands, Rocket and Alta Convenience, on its platform.
The tie up involves over 600 Rocket convenience stores across 11 US states. With locations operating under the 76, Conoco, Chevron, Shell, and United Oil banners, Rocket serves customers throughout California, Washington, Oregon, Colorado, Nevada, and other western states.
“As a brand that obsesses over delivering innovative convenience, Rocket is excited to partner with Lula to meet our customer’s needs in a seamless and even more timely way. This is a huge opportunity to capture more digital customers, and additional share of market with those who prioritise efficient and quick options when shopping for everyday essentials,” says Bill Mullen, President of Retail, Rocket.
Oh Polly
Algolia, an AI native search and discovery platform, has announced a collaboration with Oh Polly, an online destination for women’s fashion.
Lauren Muir, Product Owner at Oh Polly, says: “We’re dedicated to offering customers ‘something a little bit extra,’ and we knew our search experience had to embody that same commitment. In just six days, Algolia transformed our search performance, driving significant improvements across our key metrics and taking our customer experience to the next level.”
Oh Polly shoppers using Algolia’s AI powered search convert at 3.5x the rate, with an average purchase value 172% higher, and a bounce rate that is 144% lower than those that don’t.
Algolia’s Dynamic Re-Ranking feature boosts Oh Polly’s search results, automatically enhancing relevancy without the need for manual intervention. With more time on their hands, Oh Polly’s e-commerce team now focuses on unlocking valuable insights from Algolia’s customer search data – insights that were previously out of reach.
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